Reportedly a resident of Jankipuram, Lucknow, the aforementioned lady cancelled her movie tickets that she had booked via a popular website.

Things went sideways, when she called a "customer care executive" to claim a refund. 

This is a classic paradigm for "Vishing". The call version of Phishing, wrests money during the duration of the call.

Despite having cancelled her tickets within the stipulated period, the amount wasn't credited to her account.

She called the "customer care executive" and after he irritably answered she had to file a TOI report.

Furthermore she got a call from someone pretending to be from the ticket booking website she'd used.

The person lured her into giving away the details of her credit cards, putting up an act of helping her.

Pretty soon after the call was hung up, the woman noticed Rs. 40,000 missing from her account.

As customary to a "Vishing" fraud, the victim receives a call where the caller pretends to be a representative of a company.

To keep up the pretense, the caller would ask for the victim's details like name, date of birth and mobile number. Furthermore, the call's made from a landline.

The next step is pretty cliche. The victim ill be asked to reveal the details like their customer ID of online banking or credit/debit cards details.

Then come the bank account details followed by asking for the OTP on the victim's phone.

The main motive behind "Vishing" is hijacking the victim's online bank account and trying to harvest the money on it.

Cyber Tip:  No Legit Bank/Company Representative Would Ever Ask For Your Personal Details. Ever!